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BREAKING BOUNDARIES. ENABLING GROWTH.

Affinity Solutions is a global business service provider that was founded on the need to provide a suite of professional outsourced support services to companies involved in the personal insolvency, bankruptcy and distressed debt markets. We’re proud to have partnered with some of the largest insolvency practitioners and debt administrators in the world while evolving to become the dynamic and widely trusted organisation that we are today.

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SOLUTIONS

We offer professional outsourced business support to organisations involved in insolvency, finance, insurance, law, utilities, telecommunications, gaming and niche customer services markets. Our list of services includes:

Insolvency

INSOLVENCY

We provide global insolvency case management solutions and process chain solutions in the following countries: United Kingdom, Canada, Australia and United States.

Finance

FINANCE

We provide a range of back-office financial administrative services, from loan origination to collections.

Insurance

INSURANCE

We offer back-office administrative insurance services for the functions that cannot be automated.

Legal

LEGAL

We will lower your firm’s operating costs through our virtual paralegal administrative services.

Customer Service

CUSTOMER SERVICES

For our clients engaged in the Utilities, Telecommunications and Gaming sectors, we provide a flexible range of contact centre and customer care services.

BENEFITS OF OUTSOURCING WITH US

FINANCIAL BENEFITS:

  • Achieve up to 60% savings in OPEX
  • Improve cashflows through reduced investment into infrastructure, systems development, staff training and absenteeism
  • Free up your internal resources for revenue generating services
  • Streamline your core business processes and decrease time wasted on non-core functions

CUSTOMER SATISFACTION:

  • Achieved from minimal downtime through business continuity and overflow capacity support

BUSINESS SUPPORT:

  • Real-time access to a team of industry specialists, chartered accountants, attorneys, and experts in operations, human resources, IT and compliance
  • Assurance from partnering with a reputable organisation run by a professional senior management team with a proven track record
  • Support from a skilled workforce with relevant industry experience

REGULATORY COMPLIANCE:

  • Achieved through enhanced GDPR and data protection practices and policies
Customer calls per day

Customer calls per day

Collections calls per day

Collections calls per day

Emails per day

Emails per day

QA assessments per day

QA assessments per day

Number of employees

Number of employees